If booking. Please send us an email. Our payment system is down right now. Thank you.
If booking. Please send us an email. Our payment system is down right now. Thank you.
We are dedicated to making events as FUN and SAFE as possible. To encourage safety our attendants are trained on the proper operation of attractions and manufacturer guidelines.
1. Adult supervision is required at all times.
2. No shoes or sharp objects such as jewelry or pins.
3. Inflatables can NOT be operated in rain or high winds. Inflatables will be deflated if wind gusts are greater than 15 miles per hour.
4. Participants must be of equal size and ability. No flips, pushing, rough housing, hanging on nets or piling on in the units.
5. No silly string, food, gum or other candy is permitted.
6. No persons over 250 lbs are permitted.
7. Inflatables need to be within 100 feet of a power source. Generators are allowed and are available to rent if needed.
8. A flat surface is required. Inflatables will not be set up in mud, mulch, sand dirt, or on gravel.
Deposit Policy: We require a 50% deposit to secure the equipment and/or services and also to get the supplies for the popcorn and snow cone or cotton candy machines. Deposits are fully refundable if an event is cancelled 24 hours prior to the start of the event due to inclement weather. If a rental is cancelled due to inclement weather within 24 hours of the event, we will refund the deposit minus up to 20% of the total contract price and any nonrefundable inspection fees that we have paid in advance for the event. Deposits for events that are cancelled for reasons other than inclement weather are refundable but may be subject to a cancellation fee of up to 20% of the total contract price.
Weather Policy: Rain – If rain is forecast for the time that your event is scheduled, then you have the option of postponing or cancelling the event because inflatables cannot be used while wet. If you decide to proceed with the event and we set up the attractions, the full contract amount becomes due. High Winds – We reserve the right to cancel the rental if the wind is above 20 mph. High winds can move inflatables and cause damage and injury.
At time of reservation, we require a $50 deposit that is taken out of the full balance for your reservation. If you choose to cancel, you are forfeiting your deposit. We typically do not allow paying in full for the rental in advance, but if you do so, you will get a refund for the entire rental minus the deposit in the event of cancellation. In the event of extraordinarily bad weather and rentals are unable to go out for the entirety of the rented period, (i.e; hurricane), deposit will be refunded.
Weather Policy
It is highly important to understand that our inflatables not intended for water use can become slippery and dangerous if wet. It is the responsibility of the customer to make sure that all children are removed while it is raining. All inflatables need to be deflated and blowers unplugged during lightning storms and/or winds in excess of 20mph. We reserve the right to cancel the rental of any inflatable due to extreme weather conditions.
Weather related issues
We reserves the right to cancel your rental if there is a high chance of rain that could pose a risk to you and our equipment. If there is only a slight chance of rain, we will be in touch to let you decide if you will continue with your event prior to delivery or if you would prefer to reschedule. If we do not hear from you we will carry on with what was scheduled and the inflatable / equipment will be delivered.
ONCE OUR EQUIPMENT IS SET-UP NO REFUNDS WILL BE MADE.
If you cancel for any reason you will receive a credit for your deposit that can be applied towards another rental for up to 6 months.
We are in the business of making memories not hassles, so we will work with you as best as we can! If you have any questions or concerns regarding our weather policy please call us at
For questions or comments please send e-mail to :lowes.house4tots@gmail.com
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